Shipping policy
All orders are processed within 5 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Average shipping time within the continental USA is 1-5 business days, but deliveries could take longer during holidays or busy seasons.
Domestic Shipping
Shipping charges for your order will be calculated and displayed at checkout.
International Shipping
Sorry, but at this time we don't ship internationally.
When we do, shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. There Skateboards is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 5 to 7 business days for the tracking information to become available.
If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at info@thereskateboards.com with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
Due to the size of our skateboard boxes and probability of theft, we do not ship to P.O. boxes. Sorry.
Refunds, returns, and exchanges
We are sorry, but at this time we do not accept returns and all sales are final.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@thereskateboards.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at info@thereskateboards.com.